FAQ
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When I make remittance, do I have to pay for transection fees?
Yes, all transection fees arising from Telegraphic transfers have to be borne by the buyer.
Can I cancel my order if I have sent money?
1 Auto can sort out the cancellation should the car is still in Singapore. However it depends on which stage the car is in as there may be penalties imposed on 1 Auto for last minute freight cancellations. Speak to our sales so that they can assist you with every way they can.
Can I purchase cars using Bitcoin?
1 Auto is actively exploring the idea of accepting Bitcoins and other modes of payment. However due to the complexity of integration, we will require some time before we can perform such payments. Feel free to speak to our sales team for new payment modes.
How do I know if the payment has been received by you?
You will receive an automated email response from our system to notify you on the receipt of your payment. Thereafter the logistics team will start to process your order.