FAQ
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How to Make a Purchase?
- Register an account with us
- Select a vehicle that you are interested in
- Select Enquire now
- Chat online with our sales team
- Once all details are sorted our sales team will send you a proforma invoice
- Accept the Proforma Invoice
- Proceed to your local remitting agent or bank to make Telegraphic transfer
- Once payment is received shipment shall start.
- Receive your car within the agreed date
- Take delivery of your car
How fast will my car be shipped?
1 Auto tie up with most the major ship liners in Singapore. We have weekly vessels leaving for all major ports. Connectivity is one of our greatest strengths thus you can be assured that speed is one of our advantages.
How do I know the quality and condition of the car that I am enquiring on?
1 Auto performs 120 points check on all incoming new stocks. Thus we will be able to provide a checklist done for all cars that we have for sale. Feel free to request this data from our sales representative.
Can I delay the shipment of my car so that it will arrive later?
Yes, we have customers who have stored their cars with us for 1-2 months before shipment. However, this will incur additional storage charges in Singapore. Feel free to speak to our sales team for the latest rates.
Can I request for inspection in Singapore before shipment?
Yes, it is if we have the required inspection center here to perform the inspection for your country. Feel free to speak to our sales team for the availability.
How long will my car be reserved when I accept the Proforma Invoice?
Your car will automatically be reserved for 48 hours for you to make the necessary payments to our banks. Feel free to ask for an extension with our sales team if you require more time.
What should I do after I have done the payment?
You should take a photo of the telegraphic transfer slip and upload into our system. Our sales team will have track your payment and advice you once payment has been received at our headquarters.